Returns & Exchanges
At Pool Day, we want you to feel confident in your summer wardrobe, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure all swimwear is returned with the hygienic liner intact to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your unworn apparel and accessories in the original packaging, ensuring all hangtags and hygiene seals are attached.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect your items, your refund will be processed within 5-7 business days.